Mis-Sold Car Finance and PCP Claims
Why You Could Be Owed Thousands
Did you get car finance between 2008 and 2020. If you’re one of the many who’ve Bought a Car on Finance in the last 12 years, you may be able to make a claim for compensation.
A review of your case to see if you have been affected and preparing the documents to get the correct refund.
Start the Car Finance Refund Claim
Taking the first step is simple. Follow these easy steps to initiate your recovery process:
1. COMPLETE THE FORM
Provide us with the details of your case using our secure online form. Your information will remain confidential and will be used solely for the purpose of your case.
2. COMPLETE LETTER OF AUTHORITY
Fill in the Letter of Authority attached below. This document authorises us to act on your behalf, a crucial step in progressing your car finance claim and allow us to give your case the individual attention it deserves, tailoring our strategy to maximize your chances of recovery.
3. SUBMIT AND BREATHE EASY
With your form and Letter of Authority submitted, you’ve empowered a formidable ally in Claims. We’ll take it from here, keeping you informed and involved at every stage.
To initiate the recovery process and empower us to act on your behalf, please complete the form below.
After filling in the form - Start Claims process by filling in Online Letter of Authority below
Timeline of the Recovery Process
The duration of the recovery process can vary based on several factors:
- Settlement with your Finance Provider: We’ll get started on your case as soon as possible once the forms are completed. Once we’ve obtained any further information needed such as documents from the finance provider we’ll asses your case and if we believe there is a claim will lodge the complaint.
- Escalation to FOS: In cases where the firm declines the claim, we will assess whether their decision is reasonable and if not, where possible, we will escalate the issue to the Financial Ombudsman Service (FOS). Once the complaint reaches FOS, the timeline can extend significantly, ranging from a few weeks to even a couple of years, depending on the complexity of the case and the workload of FOS.
How to Identify If You Were Mis-Sold Car Finance
If you’re wondering whether you fall into the category of individuals who were mis-sold car finance, consider the following:
- Were you informed about the commission the dealership would earn from your finance?
- Were you informed that the interest rate may be set at a higher rate by the seller rather than the finance provider?
- Did you receive the best interest rate available, or was it inflated?
- Were you provided with a range of finance options suited to your situation?
Why Choose Claims?
If you’ve fallen victim to a mis-sold car finance or PCP then Claims offers a specialised service to help you claim compensation. With a track record of helping thousands of people with problems with their banks or building society in the UK, Claims is trusted & highly rated by its clients.
Claims’ team, boasting over 25 years of collective experience in the claims against the financial sectors and escalating complaints to the Financial Ombudsman Service, is well-equipped to handle your case with utmost expertise.
The testimonials below reflect the experiences and opinions of our clients from various types of claims, not limited to car finance claims.
CLAIMS were so easy to deal with and quickly sent us all the necessary formsDavid & Mary FranklinWon several thousand pounds compensation with the help of CLAIMS
We are delighted with the outcomeIrene & Bryan TReceived £5,818.80
The customer service I received was second to nonePercy AReceived £3,835.75
CLAIMS made sure I got the best offer possibleMary RReceived £5,289.82
Claims were very quick & effective at investigating our claim and getting a result that made a big difference to the quality of our lifeRobert & Irene CowanReceived compensation of £4,772 with the help of CLAIMS
We were very vulnerable, as this was our pension pot moneyJeffrey & Anne QuickWon £22,335 compensation with the help of CLAIMS
Frequently Asked Questions (FAQs) for Car Finance Refunds
What is the process for making a claim?
You can initiate this process by providing your contact details through our website. A member of our team will then reach out to you for more information. Alternatively, you can use our online claim form, ensuring you mention all vehicles financed since 2008. The initial process takes about 2 minutes to complete.
How can I speed up the process?
What is the average payout for mis-sold car finance claims?
Do I have to hand the vehicle back if I claim successfully?
What if I do not have any paperwork?
Mis-sold car finance calculator
PCP claim calculator
For further assistance or to start your claim, fill in the form above. Our team is dedicated to helping you reclaim what you’re rightfully owed, with minimal hassle on your part.